Rolex Oyster Perpetual 36 Turquoise Blue Celebration-motif Dial Stainless Steel Oyster 126000
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Estimated Delivery *:Nov 03 - Nov 07
Rolex Oyster Perpetual 36 Turquoise Blue Celebration-motif Dial Stainless Steel Oyster 126000
Understanding Our Return Policy
At Luxury Watches Chicago, we understand that choosing the perfect luxury watch is a significant decision. To ensure your complete satisfaction, we offer a hassle-free return policy.
Return Eligibility
- Timeframe: Items must be returned within 5 days of delivery.
- Condition: Watches must be unworn and in their original condition, including all packaging and accessories.
- Special Orders: Special orders may have restrictions. Please contact customer service for details.
Initiating a Return
- Contact Us: To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Provide your order number and reason for return.
Shipping Returns
- Responsibility: You are responsible for return shipping costs. We recommend using a traceable and insured shipping method.
- RMA Number: Clearly display the RMA number on the return package.
Refunds
- Processing Time: Refunds will be issued to the original payment method within 7 business days of receiving the returned item.
- Restocking Fee: A restocking fee may apply.
- Shipping Costs: Shipping costs are non-refundable unless the return is due to our error.
Authenticity Verification
If you have concerns about the authenticity of your watch, please contact us immediately. We require a certified letter from an authorized dealer or manufacturer verifying the watch is not genuine.
Exceptions
Certain items, such as custom orders or personalized items, may not be eligible for return. Please contact customer service for specific details.
Our Commitment
We strive to make the return process as smooth as possible. If you have any questions, please don't hesitate to reach out to our customer service team.
Guaranteed Authenticity & Warranty
Frequently Asked Questions
How do I purchase a watch that I like?
For in-stock items, simply add them to your cart and proceed to checkout. Enter your billing and payment information to complete your purchase.
For items marked "Price on Request," fill out the inquiry form. We'll provide a quote, and once confirmed, you can proceed with payment via online link or wire transfer.
Do you offer financing options?
We may offer financing options. Please contact us for more information.
Is my order secure?
Your order is processed through a secure payment gateway, ensuring the protection of your personal and financial information.
How long does shipping take?
Most in-stock items ship within 2 business days. You'll receive a tracking number to monitor your order's progress. Delivery times may vary based on your location.
What are the product specifications?
Comprehensive product specifications, including case size, movement, water resistance, and materials, are provided on each product page. Please note that certain products may not list all specifications.
What is the condition of the watch?
The condition of the watches is described on the product page; if this information is absent, do not hesitate to contact us. We typically offer both unworn and pre-owned watches, so feel free to reach out for any inquiries.
How do I care for my watch?
Clean regularly: Use a soft, dry cloth to gently wipe the case and bracelet. Avoid harsh chemicals and excessive water exposure.
Avoid impacts: Protect your watch from shocks and bumps.
Mind the water: If your watch is water-resistant, follow the manufacturer's guidelines. Avoid submerging it unless specifically designed for water activities.
Regular servicing: Schedule professional maintenance every few years to ensure optimal performance.
Proper storage: Store your watch in a cool, dry place when not in use.